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SALON POLICY

TIMEKEEPING 

Please be punctual for your treatment, unfortunately if you are more than 15 minutes late we will not be able to perform your treatment. If you feel you will not be able to make the appointment please notify us as soon as you know, so we can reschedule your appointment effectively.

CANCELLATION POLICY

As a small business the effects of clients not showing for an appointment or cancelling at the last minute can be extremely detrimental to the salon.  To keep the salon running smoothly and in fairness to other clients we would greatly appreciate at least 24 hours notice of any cancellation or alterations to any appointments. We understand emergencies and situations beyond your control can sometimes happen, but it is very difficult to fill an appointment last minute with little/no notice. For clients who, on a regular basis do not show for an appointment and/or cancel with less than 24 hours notice, the salon strictly enforces payment up front for future appointments.  A charge of 50% of the treatment may be incurred or the full amount if the slot cannot be rebooked.

SAFETY PRECAUTIONS 


MOBILE PHONES

In the interest of comfort of all our clients, please refrain from using a mobile phone, and ensure it is switched on silent for the full duration of your time at the salon, this allows you to get the most relaxation out of your treatment!

PATCH TESTING

For your own health and safety and to comply with salon policy, patch testing for eyelash, eyebrow tinting, lamination and lash lift treatments, must be carried out at least 48 hours prior to treatment.

This policy applies to all clients, even if you have had this test carried out previously at another salon.

In certain circumstances (sensitive skins, some medications) patch testing for waxing and gel nails may also be applicable, please ask for further details.


TREATMENT RESTRICTIONS 

This service is known for providing remarkable results, no matter the condition before the treatment takes place. Clients can rest assured that our beautiful, clean and private facilities will ensure their highest level of comfort. To learn more about how this service can be personalized for your unique needs, feel free to reach out today.

MINORS

As one of our most popular cosmetic procedures, this treatment has helped countless clients feel more confident and happier in their own skin. Our team works closely with each client to understand exactly what they’re looking for and ensure they get exactly those results. For more information on this service or any of the other services, get in touch with us.

GIFT VOUCHERS

Using only state-of-the-art technology, we guarantee this treatment will exceed your expectations. This service is highly customizable so that each client can achieve their desired results without compromise. If you’re interested in this service contact us today to schedule a consultation with one of our experienced team members.

PERSONAL PROPERTY

This service is known for providing remarkable results, no matter the condition before the treatment takes place. Clients can rest assured that our beautiful, clean and private facilities will ensure their highest level of comfort. To learn more about how this service can be personalized for your unique needs, feel free to reach out today.

REFUNDS

As one of our most popular cosmetic procedures, this treatment has helped countless clients feel more confident and happier in their own skin. Our team works closely with each client to understand exactly what they’re looking for and ensure they get exactly those results. For more information on this service or any of the other services, get in touch with us.

PAYMENT

Using only state-of-the-art technology, we guarantee this treatment will exceed your expectations. This service is highly customizable so that each client can achieve their desired results without compromise. If you’re interested in this service contact us today to schedule a consultation with one of our experienced team members.

COMPLAINTS

This service is known for providing remarkable results, no matter the condition before the treatment takes place. Clients can rest assured that our beautiful, clean and private facilities will ensure their highest level of comfort. To learn more about how this service can be personalized for your unique needs, feel free to reach out today.

CHILDREN

As one of our most popular cosmetic procedures, this treatment has helped countless clients feel more confident and happier in their own skin. Our team works closely with each client to understand exactly what they’re looking for and ensure they get exactly those results. For more information on this service or any of the other services, get in touch with us.

PARKING

We are lucky to have a car park right outside our front door! Please remember to arrive early to park although as it is fills up fast during the day! Especially at School Pick up times!

Salon Policy: Services
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